Terms

The service

Unstuck Cloud lets your AI agents hand a live browser to a person you choose, and get it back. It runs on Cloudflare; payments are handled by Polar, our merchant of record. The service is provided as-is, without warranty.

Acceptable use

Only take over browsers, sites and accounts you are allowed to use, and follow the rules of the sites your agents visit. Do not use Unstuck to break the law, to get into other people's accounts or systems, or to attack or overload any service, including ours. Keep your API keys secret: anyone with a key can start takeovers on your account until you revoke it.

Billing

Every account gets 100 takeovers a month for free. After that, each takeover a person actually opens uses one credit. Credits are sold through Polar in packs: $10 for 500 takeovers and $40 for 2,500 takeovers. Credits are prepaid, non-transferable and never expire. They are only used after your free 100 each month. Unused credits are lost if you delete your account. To ask for a refund, email us; a refunded pack's credits are removed from your balance.

Suspension

We may suspend accounts that break these terms. A suspended account cannot sign in, and its API keys stop working until the suspension is lifted.

Liability

Takeovers depend on your agent, your browser and the people you send links to. We are not liable for failed or late takeovers, or for indirect damages, beyond the amount you paid us in the 12 months before the claim.

Changes

We may update these terms or the free allowance. We will tell you by email before a change that matters applies; continued use after it means you accept it.

Contact

Questions about these terms: support@unstuck.sh.